EXPERIENCE
Product Design Intern
SelectEd | Providence, RI | Apr 2019 - Aug 2019
- Designed the architecture, typography, and interaction flow of services and
experiences for the website.
- Grew customer satisfaction to 86% by redesigning and developing the website to
optimize usability.
- Increased company income 525% in 60 days by conducting high-level product
strategic decisions with the multidisciplinary team.
UX/UI Product Designer & Engineer
MtM+ | Taipei, Taiwan | Jul 2015 - Aug 2018
- Advocated for user experience and executed 6 end-to-end IoT mobile applications,
collaborating with PMs, engineers, and customers.
- Built wireframes, prototypes, and visual designs to tackle difficult UX
problems for the highly technical environment.
- Proactively built and launched an IoT Toolbox app to improve the presentation
efficiency, increasing revenue by 40%.
- Designed a B2B visualization dashboard by turning data into useful information,
helping customers to save $90k+/yr.
PROJECTS
UX Designer
Focus To-Do | Jan 2020 - Mar 2020
- Redesigned a cross-platform application from ideation to final visualization
that solved users' problems and increases retention rate.
UX Design Lead
True Ticket | Sep 2018 - Dec 2018
- Led the design process to transformed users' data into actionable insights for a
blockchain mobile app that curbs illegal ticket sales.
EDUCATION
Human-Computer Interaction
Master's (2020)
Northeastern University, Boston
Computer Science and Information Management
Bachelor's (2015)
Soochow University, Taiwan
SKILLS
Design
User-Centered Design, Cross-Platform Design, Interaction Design, Wireframe,
Prototype, User Flows, Information Architecture, User Flows, User Research, Journey
Map, Usability Testing,
A/B Testing
Tools
Sketch, InVision, Adobe XD, Photoshop, InDesign, GitHub, Balsamiq, Keynote, Power
BI, AWS
Development
HTML, CSS, JavaScript, Python, Java (Android), Swift (iOS)